Powering Up Brands Through WhatsApp Business API in Saudi Arabia
Oct 03, 2022 3 min read
It has been over 4 years since Whatsapp launched its business API. Throughout this time, the app has seen massive growth. However, the most important thing to note is the evolution of the brands that has happened through Whatsapp business API in Saudi Arabia.
WHY DO YOU NEED WHATSAPP API
As we are well aware that the Whatsapp API is perfect for medium scale and large scale business organizations, the API has allowed the businesses to reach its target base of users and increase the communication interaction multifold. With a host of useful features the Whatsapp business API has been able to cater several useful purposes. For starters, direct communication between the business and the customer without any interference from the middle-men. Whatsapp for businesses is all about creating a powerful brand that caters to its customers at all times and at all costs. For instance, it is mandatory for a business to respond to a customer’s query in 24 hours. If the businesses fail to do that then it might cost them a penalty. The businesses that are hoping to progress based on conversational interfaces, the Whatsapp business API is exactly what you need.
HOW CAN YOU MAKE YOUR BUSINESS MORE CONVENIENT
Moreover, the automated chatbot features with the API have just made things more convenient even if you personally are not able to respond to the customer within 24 hours. Whatsapp is the biggest social platform as there are billions of active users on a monthly basis and hence the perfect marketplace for businesses to conduct their businesses smoothly and efficiently. The platform is equally big in countries such as Saudi Arabia where people are dissing the traditional approach to get to businesses whereas they are increasingly switching to unique alternatives such as Whatsapp, Facebook messenger and Instagram.
INTEGRATION FOR BRAND PROMOTION
While the best perk of this feature is the added chatbot that lets you reply to your customers on your behalf even when you are away. This integration powers up the brand since the communication window gets smaller and the responses get faster. Even for small-scale businesses, they can benefit from the API even if they don’t have the resources for a chatbot. You can set the messages to quick replies which let you respond on your business’s behalf. Moreover, you can also create a business profile that allows you to put the details of your business such as the email address, description of the business as well as others. This is quite significant as it gives your brand the standing on a social messaging platform and the customers are bound to turn up seeking information about your business.
From sending confirmed itineraries and reminders to the consumers to receive tickets and indulge in conversational messaging with the bank, the Whatsapp business API has really transformed the face of businesses worldwide. So the question is, are you looking to fire up your brand with the help of this innovative technology? Then, Look no further than KAIT Technologies.
