Customer Support by ChatbotBenefits
Sign up to Kait to win an edge over other online businesses and get 100% workable chatbot solutions for your business.
Better Collaboration
Make a collaboration that works for every customer, prospect, and client. Kait promises to provide the best Omnichannel experience, with a functional love chat experience for every business. Whether it's a small-scale business, MSMEs, or a large corporate brand, we work with high-tech features to help you gain an edge for customer services.
Faster Resolution
Your customers should get the correct answers faster. Now, as the self-service options are growing for e-commerce nowadays, two-thirds of the users use self-service to talk to the customer agents, including your business representative. Kait's AI chatbots for customer service can pair right with your business to respond to your customers faster and to-the-point resolution.
Deflect repetitive questions
Many repetitive customer questions do not require human complexity. That means you can deflect up to 70% of customer queries with chatbots for customer service from Kait. We provide the perfect Omni channel experience to your agents to get the right questions answered most effectively. You can also personalize your business messages to address the repetitive questions with a single and effective template.
Transform Customer Service with AI chatbots with Kait
The idea of replacing human customer support with AI-powered chatbots can be a discomforting idea at first. But, believe us, the chatbots for customer service are the future of customer support. On the other hand, remember that switching to automated bots does not mean removing the human agents from customer support. On the contrary, they can always assist in specific scenarios to provide value to the AI chatbots with significant benefits. Here are the benefits of using chatbots for your business's customer service.
Kait's chatbots work on multiple channels
Customer service in today's world is Omnichannel. That means your business has to present for your customers on their preferred channel. With Kait's AI-powered chatbots for customer service, you can address your users' questions on WhatsApp, Twitter, Instagram, Messenger, Google Business Messages, and more! With highly integrated chatbots, with NLP and ML at its core, we help you get better retention rates and convert readily, with the least customer support effort.
Get Smarter with Kait's AI chatbots
What makes AI chatbots unique is their ability to learn. Our chatbots enhance your customer experience while using the tech stack functionalities of Machine Learning and Natural Language Processing. They automatically collect data from each customer interaction to make the customer experience highly smooth and effective. Kait's AI chatbots for customer service also learn to reply with the best responses in each situation, irrespective of the question asked; it works on extensive data. So, get your customer service right with a technology-driven AI chatbot to win your audience.
