Using WhatsApp API For Restaurant Owners In Bahrain
Oct 30, 2022 3 min read
The evolution of technology is what was able to keep the businesses on their feet when the pandemic hit. The hospitality industry, though, took a big hit, yet it was saved. The reason? All thanks to the WhatsApp API in Bahrain. It was because of the Covid-19 pandemic that several restaurants shut down all over the world. The foodies couldn’t dine out for months at a stretch. So the restaurants switched tactics. They started using the WhatsApp business API where the customers were easily able to place orders.
As a restaurant, some, often use food delivery platforms to get their food delivered. But in reality, these platforms charge a lot of commission. With WhatsApp API in Bahrain, the restaurants can save that additional cost and expenditure. Moreover, another disadvantage is that you know nothing about your customers. You’re often kept in the dark about the customer base. With the WhatsApp API, you will have full control over the customer base. Your business will have access to the demographics, the price range, etc when the orders are placed. WhatsApp helps you in collecting data essential for business purposes.
Benefits of using Whatsapp API for business
There are a host of benefits for restaurants when it comes to using the WhatsApp API. Let’s take a look at some of these.
Getting full access to customer data
For all the restaurants using WhatsApp API in Bahrain, this might just be the beginning. You can expand your customer base with the API by getting insights into the customer data. You can know who they are, where they live along with their email and contact numbers.
Easy accessibility
Whatsapp is an extremely familiar platform. Users don’t have to get used to a different platform altogether to place an order. There is no specific training required. You can use it instantly. Hence, it can turn out to be quite profitable if used wisely.
No juggling between food delivery platforms
Neither the restaurants nor the customers would have to jiggle between food delivery platforms. All thanks to the WhatsApp API in Bahrain that you can keep your business in one place. After all, it is hard to keep up with thousands of food delivery platforms that are getting launched every day across the world.
Building brand loyalty
You can use Whatsapp API to give the customers a personalized experience. You can build your brand loyalty by simply sending promotional offers or introducing a loyalty program. This way, the customers feel special and valued for being a customer for your restaurant. The Starbucks loyalty program is a great example to denote this. The company increased its revenue by billions only through this initiative
Improvise on the messaging
With WhatsApp API in Bahrain, the restaurants can make attractive templates to send out messages to the customers. The businesses can also easily introduce rich content into the messaging platform. This can include videos, audio messages, maps menus and a whole lot of creative set of things you want.
